Up until recently, the one laptop also worked fine but now has a problem.
They all have the 5540 basic drivers installed and can print in colour and use the automatic duplexing unit to print double sided automatically. I should point out that there are two of this same laptop and only one of them doesn't work, so this is definitely a single computer issue not a specific laptop/printer doesn't work issue. I do have a driver, which gives me to option to turn off tap clicking, but the setting isn't taking effect.So we have one HP envy 5540 printer in our house and every computer (all windows 10) works flawlessly with it apart from one. If anyone has a quick solution for this one, please share.
I can think of another company, which makes computers that "just work". I was willing to spend 4-6 hours to try to get the correct driver, but the fact none exist is a deal breaker. I realize Win10 is coming and might very well take care of this, but I don't want to take that chance. The fact I cannot control the touch pad out of the box and a huge problem.
I'm going to call Dell tomorrow and request a refund and return this machine to them. I can't stand errant touch clicks (drive me nuts) and only want clicks which are mechanical. He wasn't able to turn off 'touch to click' - I really like this hardware, but this is a deal breaker for me. I just got off Tech support with a really nice guy in Delhi - he dug around, swapped out drivers and tried all combinations.
After installing the Cypress drivers, I've been able to turn off right clicks and reverse the scrolling (I've no idea how to describe the scrolling I like, but basically I don't like the scrolling Apple rolled out called 'natural' - lol). I've gone around and around to try to get control of the precision touchpad. I've just received a Dell XPS 9343 running Win 8.1. I've been on a MacBook with a smooth infinite Scroll ! My 10 year old XPS 15" has a Synaptics Touchpad with a Smooth long Distance Scroll! WHY oh WHY this was abandoned? I dunno. In a Car, the infinite smooth response of the Steering is what makes driving possible! Can you imagine driving a car where the Steering response is 'notched' as opposed to Infinitely Smooth! They are located by going to the Metro Screen settings by clicking in the lower Right CornerĀ and click the Gear " Settings " then " Change PC Settings" on the bottom in text, then " PC and devices", and then "Mouse and Touch pad".and finally the last straw on the very bottom.click the Down Arrow and choose " Turn off Taps"! You'll perhaps wish to also change the 'Reverse Scrolling Direction" to on ( to me this is backwards.but so be it), and at the top on the horizontal bar " choose how many lines to scroll each time( set to taste).
Dell Tech support in India after 30 mins gave me the answer! Here's the deal: Dell is too cheap to have whomever the manufacturer of the Touch pad is, to provide a Full Featured Driver! Because they are relying on the semi-advanced controls within the Metro Side of Windows 8.1. This might be a dollar short and a day late but: I just acquired a brand new xps 13 for a customer and had to experience the same. Could I have some assistance on this please? I have no clue on how to remove this feature without disabling the touchpad altogether (which isn't something I'm wanting to do). I've looked in mouse properties and such but all I see is "HID Compliant Mouse and PS/2 Compatibility Mouse". I've been browsing and setting this computer up to the way I like it but everything just comes to a halt whenever I even brush the touchpad. The one solitary issue I have doesn't concern the odd placement of the webcam or the tapered edge that needs to be opened with two hands but relates to the "tap to click" function.
On my "New Dell with touchscreen and borderless infinity display (8 gigs ram and Windows 8.1 pro)" so far, I've installed firefox and disabled the metro with a windows 7 startup lookalike. I've used custom PCs all my life and build my own computers for intense gaming purposes but with the recent requirement to buy a laptop for BYOD, I bought one of your machines. Hello all (mods, Dell staff and what have you)